Terms of Use for Nonprofits

Agreement Document for Cooperation and Terms of Use between Jgive and the Joining Nonprofit (the "Regulations")

Welcome to Jgive!

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The purpose of this document is to explain to nonprofits joining the Jgive platform, which is operated by Jgive- Asor Fund (R.A. 580586998) (hereinafter: "the Operator" or "Asor Fund") in collaboration with its sister US-based entity, Jgive- Friends of Asor Fund USA Inc. (EIN 81-0757923) (collectively and individually: "Jgive"), about the services we provide, including credit card processing, digital receipt issuance, and more. Jgive is an advanced technological platform which dedicates significant resources to promoting and doing good through donations from private donors to the nonprofits partnering on the platform.

You are required to act in accordance with the following policy rules, and we therefore ask that you read them carefully. If you act contrary to the policy without obtaining Jgive's approval, we reserve the right to terminate your activity with us and/or to cancel your account at any time.

If you have any further questions regarding the Regulations or any other matter, do not hesitate to contact us at info@jgive.com.

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1. General
  1. Asor Fund (R.A.) no. 580586998 (hereinafter: the "Operator") is the exclusive operator of the Jgive website, located at www.jgive.co.il and/or www.jgive.com (hereinafter: the "Website"). Through the Website it is possible to register as a nonprofit, to publish information and to upload campaigns for raising donations for the nonprofit, as well as to register as a private donor and to make direct one-time and/or recurring donations to the range of registered nonprofits listed on the Website, which are updated from time to time, and to search for information about those nonprofits.
  2. Use of the Website, both by private users and by joining nonprofits, and of the content displayed on it through various end devices, is subject to the Terms of Use of the Website (hereinafter: the "Terms of Use"), which appear on the Website at the bottom of the page under the tab "Terms of Use for Users". This is in addition to the Regulations, which also apply generally to the joining nonprofits.
  3. The nonprofits hereby agree and undertake to provide Jgive, promptly upon its request and no later than 14 days from the date of the request, with a report detailing the use of donations received through Jgive and/or any other financial information directly connected to Jgive donations (including, among other things, audited financial statements and clarifications regarding donations and the manner in which they were used), for the purposes of transparency, monitoring and control.
  4. Jgive undertakes to act in accordance with accepted professional standards, in accordance with the Regulations and with any law. For the avoidance of doubt, Jgive has the right to make available any information at its disposal, including information transferred to the various nonprofits, and to enter into other agreements with any other entity, and this agreement does not constitute any guarantee of exclusivity to any joining nonprofit in any manner or form. The copyright in the mechanism and the content that Jgive makes available to the joining nonprofit shall belong to Jgive alone, and no nonprofit may use them without Jgive's prior written permission. The joining nonprofits hereby undertake to indemnify Jgive for any damage and any liability arising as a result of unauthorized use of the aforesaid mechanism and content. This includes, but is not limited to, legal expenses, attorneys' fees and claims by third parties.
  5. Nonprofits joining the platform (hereinafter: "Eligible Nonprofits") hereby agree and undertake that they hold a valid certificate of recognition as a public institution for the purposes of Section 46(a) of the Income Tax Ordinance, and a valid Certificate of Proper Management and/or a certificate of submission of documents for young nonprofits from the Corporations Authority (hereinafter: the "Required Certificates"). The nonprofits undertake to notify the Operator of the expiry/revocation of these certificates, as set out in Section 9 of the Regulations.
  6. The joining nonprofits hereby agree and undertake that the permitted use of the Website is solely for the purpose of raising donations, and that any other use (including but not limited to using the Website in order to receive payments for services, etc.) is strictly prohibited. The nonprofit itself bears full responsibility for ensuring that the donations received do in fact meet the definition of a "donation" for the purposes of all the relevant authorities (such as the Tax Authority, the Registrar of Nonprofits, etc.). If the Website operator incurs costs and/or damages in respect of claims and/or demands by donors or authorities on this matter, the nonprofits undertake to fully indemnify the Website operator.
  7. If it becomes apparent that the nonprofit does not hold the Required Certificates (whether one certificate or both), Jgive may, and shall, act to block the nonprofit immediately from any use of the platform, and shall prevent the possibility of transferring donations accumulated for the nonprofit and/or of receiving new donations, with all that this entails, until the Required Certificates are renewed. The blocking of the nonprofit shall be carried out immediately, whether or not the nonprofit has an active campaign on the platform.
  8. If a prolonged period of more than one year passes without renewal of the Required Certificates, Jgive may, at its discretion and on the recommendation of the grants committee, distribute the aforesaid funds to nonprofits with similar objectives.
  9. "Pricing Page" - Jgive's pricing page, which sets out the details of the usage plans, the services, the quotas, the plan fees, the platform fees and the processing fees, as updated from time to time and subject to the provisions of these Terms of Use. The Pricing Page is available at: https://www.jgive.com/solutions/charities/charities-pricing
  10. "Engagement Form" - the online form presented to the nonprofit when joining a plan or changing a plan, setting out the selected plan, the payment period, the payment method and the specific commercial terms approved by the nonprofit.
2. Declarations and Responsibilities of the Nonprofit
  1. The nonprofit is aware that the success of fundraising activity depends exclusively on the investment of resources by the nonprofit, including the production of materials, the management of campaigns and interaction with donors.
  2. Jgive shall bear no responsibility for the results of fundraising campaigns, for their success or for their failure.
  3. The nonprofit is exclusively responsible:
    For the content entered into the system, including materials and content sent to donors, ambassadors and the contacts held in the system and managed by the nonprofit alone.
    For the accuracy of the donation data, including offline donations entered into the system manually.
    For compliance with the provisions of the Protection of Privacy Law, the Spam Law, and any other law.
    The nonprofit is responsible for all activity on the platform, including activity by a third party through the nonprofit's page.
    The nonprofit shall immediately indemnify Jgive in respect of any damage, expense or claim arising from its activity and/or from activity on the nonprofit's page, including claims by donors, regulatory bodies or any third parties.
    The nonprofit shall bear full responsibility for any publication that is incorrect, misleading or unlawful, or that appears to constitute an untrue undertaking, on the nonprofit's pages, in the campaigns, in communications to donors or in any other material uploaded to the system. Jgive shall bear no responsibility for damage arising from such publication, and the nonprofit shall immediately indemnify Jgive in respect of any demand, claim or action brought as a result.
    The nonprofit declares that all of its activity complies with the provisions of any law, including the laws on the prohibition of money laundering, the prohibition of terrorist financing, tax laws, the directives of the Tax Authority and the law relating to the receipt of donations. Any suspicion of a breach shall entitle Jgive to suspend the service immediately, without any notice, until that suspicion has been clarified, and without any claims on the part of the nonprofit.
3. External Suppliers

3.1 In order to clarify the manner in which nonprofits interact with the Website, we note that the Website is connected to additional external systems which are not under Jgive's control, and which provide the payment processing and/or credit and/or receipt issuance services as part of the donation process ("External Suppliers"). Jgive selects External Suppliers while taking care to ensure that they meet accepted information security standards and comply with the privacy protection laws applicable to them. At the same time, each External Supplier operates in accordance with its own terms of use and privacy policy.
For this purpose, the Operator has engaged External Suppliers, each of which provides the services set out below. A short explanation of the working process with the External Suppliers appears later in this document. It is emphasized that, in addition to the above, when using the Website and/or making a donation to Jgive, the nonprofits and/or the users hereby give their irrevocable consent to the Terms of Use of all the External Suppliers listed below, as well as of those not listed below:

3.2 PayMe Ltd., company no. 515033553 ("PayMe"), which provides the payment processing services on the Website, including the secure payment forms and the completion of the payment process from the end customer to the nonprofit. The terms of use appear at the following link:    https://ng.paymeservice.com/misc/privacy/payme_terms_conditions_2016_07.pdf

3.3 Digital Solutions for Business Ltd., company no. 515220382 ("Digital Invoice"), the operator of the Digital Invoice website, a system for issuing digital accounting documents. The terms of use appear at the following link http://www.digital-invoice.co.il/pages/dashboard.aspx (at the bottom of the page, under the tab "Terms of Use"). It is clarified that every nonprofit registered in the Jgive system that issues manual receipts to its donors through the system confirms that all receipts issued are automatically transferred to the digital donations system of the Israel Tax Authority, in accordance with the provisions of the law and the directives of the Tax Authority. The transfer of the information is intended to enable donors to realize their entitlement to tax benefits under Section 46 of the Income Tax Ordinance. The nonprofit undertakes to inform its donors, in the relevant places (including on its own website and in its privacy policy, to the extent one exists), of the automatic reporting itself and its implications, including the option not to report donations, as set out in the Tax Authority's directives and in Jgive's instructions from time to time.

3.4 It is emphasized that, from time to time, as is the nature of technological systems, malfunctions may occur in the connection of the interfaces between the External Suppliers and the Website, and the joining nonprofits therefore hereby agree that they shall have no claim and/or demand against Jgive and/or the Operator in connection with such malfunctions. In addition, in order for such malfunctions to be resolved within a reasonable time, the nonprofit and/or the user must notify the Website operator immediately and in writing of malfunctions in these systems. The Website operator shall use its best reasonable efforts to try to restore the Website's activity and to work with the External Suppliers in order to repair the aforesaid malfunctions.

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4. Donation Process through the Jgive Platform:

After a nonprofit account is opened on the Website and approved by Jgive, accounts are opened in the name of the joining nonprofit, following approval and completion of the Know Your Customer process with the External Suppliers. The Operator is not involved in this process. It is emphasized that the Website has full integration, including the transfer of complete information to these systems, with the aim of making the donation process automatic and free of any need for manual processes.

  1. A payment processing account with PayMe in the name of the joining nonprofit - the funds donated to the nonprofit are transferred directly to the nonprofit's account by the 10th of each calendar month, in respect of the donations received up to that date. It usually takes 3 business days until the funds appear in the nonprofit's account. Jgive has no control over the processed donation funds and does not hold them. Accordingly, neither it nor the Website operator is responsible in any way for malfunctions in the payment processing procedure. By agreeing to these Regulations, the nonprofits release Jgive and the Website operator from any such responsibility and hereby waive any claim and/or demand in the matter. The fees charged directly by PayMe to the nonprofit for the payment processing procedure are set out below; against these fees a tax invoice is issued and sent automatically to the nonprofit by PayMe.
  2. A digital receipt issuance account with Digital Invoice - since the issuance of receipts is subject to the Income Tax Regulations (Keeping of Books of Account), 5733-1973, there are two important matters that require clarification, as follows:
    1. Digital receipt issuance – the Digital Invoice system is approved by the Tax Authority for issuing digital accounting documents, and it is lawfully registered with the Tax Authority (approval number 205601). The practical meaning of using this system is that the receipts it issues are recognized for tax purposes once printed by the donors, and there is no need for the nonprofit to issue manual receipts for donations received through the Website.
    2. Receipt numbering – for the purpose of proper bookkeeping, and following consultation with the Department of Directives and Admissibility of Books at the Tax Authority, it was agreed that an accounting series would be created for nonprofits using the Website, in order to avoid duplication and conflict with the nonprofit's existing accounting series, so that the nonprofit can continue to issue receipts for donations in any manner in which it has issued them to date, and in addition issue receipts through the Website.
    3. It is established that the default for a new series on the Website is 950,000. If the nonprofit wishes to use a different series number, it must notify the Website operator in writing, before the completion of the registration process, of the change to the receipt series. It is clarified that this number cannot be changed after the completion of registration and the commencement of activity on the Website. That is, joining nonprofits that complete their registration and begin their activity hereby irrevocably agree to the aforesaid series of invoices and shall have no claim whatsoever in the matter.
    4. It is clarified that every nonprofit registered in the Jgive system that issues receipts to its donors through the system confirms that all receipts issued are automatically transferred to the digital donations system of the Israel Tax Authority, in accordance with the provisions of the law and the Authority's directives. A nonprofit that does not wish to be connected to the Tax Authority's digital donations system is required to approach Jgive's representatives actively and in writing with a request to be removed from the system. Until written confirmation of removal is received, the nonprofit shall be deemed to have approved the continued automatic transmission of receipt data to the Tax Authority's system.
    5. It is clarified that, before commencing activity on Jgive, the nonprofit must verify with its accompanying accountant that the working process set out above is consistent with the nonprofit's financial and accounting conduct, and/or that the nonprofit is able to adapt its accounting conduct to this working process. This includes with regard to the manner of keeping books of account, credits in respect of payment processing, the issuance of computerized documents and more.
    6. PayMe shall be responsible for transferring the donation funds to the nonprofits and/or to the selected entities, and/or for any matter connected therewith, and it is clarified that Jgive shall bear no responsibility and/or shall not be obligated in any manner or form in respect of the transfer and processing of the donation funds transferred through it. If the funds are delayed by the payment processing company, Jgive has no control over this and you shall have no claim in the matter.
    7. The Operator and/or Jgive and/or Asor Fund are not a party to the nonprofit's agreement with any third party and shall not be responsible, in any manner or form, towards the nonprofit and/or the user of the donation portal and/or any other third party for the acts and/or omissions of the nonprofit and/or the user of the donation portal, including representations and/or declarations given by the nonprofit and/or the user of the donation portal and/or anyone on their behalf, between them and/or between any of them and any other third party.
    8. Please note, Jgive believes in full transparency. The display of offline donations and/or matching shall be subject to the existence of supporting documentation evidencing the accuracy of the data (bank documents confirming receipt of the donation and/or receipts). The nonprofit bears sole responsibility for the information displayed on the campaign page and/or the nonprofit's page, and is subject to the applicable provisions of the law. When independently updating offline donations from the nonprofit's area, it undertakes to act fairly, to provide the Jgive team with reliable lists and to refrain absolutely from making any false representation. Updating offline donations on the Website involves a cost of only 2%.
    9. Notwithstanding the above, there may be cases in which donation funds are not transferred through the External Suppliers, but are instead transferred directly from Asor Fund to the various nonprofits. With regard to these transfers, all the provisions and conditions applicable to the transfer of donation funds through the External Suppliers shall apply, with the adjustments set out below.

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5. Donation Process to Asor Fund:
  1. Alongside the option of donating directly to the Eligible Nonprofits, the platform also allows donors to channel donations to Eligible Nonprofits by way of a donation to Asor Fund, whereby at the time of the donation the donor will receive from Asor Fund a receipt for the full amount transferred to it, for the purpose of a tax credit under Section 46(a) of the Ordinance.
  2. After the date of receipt of the donation, Asor Fund may grant an amount equal to the full donation amount, or parts of it, to the Eligible Nonprofits, taking into account the donor's recommendations regarding the nonprofits to which they wish to direct the donations. The transfer of donation funds received by Asor Fund to Eligible Nonprofits may be carried out over a period of several years and not immediately upon receipt of the donation by Asor Fund.
  3. Asor Fund has full discretion in all matters relating to the use of these donations, and they are transferred in the form of a recommendation to the Eligible Nonprofits. Notwithstanding the efforts of Asor Fund to direct the donation as requested, if this cannot be done under any law and/or for any other reason that prevents the donor's recommendation from being implemented, the Operator shall, at its discretion and on the recommendation of the grants committee, direct the donation to similar purposes.
  4. The donation to Asor Fund is irrevocable and shall not be returned to the donor, directly or indirectly. In addition, the funds granted by Asor Fund to the Eligible Nonprofits shall not entitle the donor to any additional credit.
  5. If it becomes apparent that funds granted by Asor Fund to a nonprofit were transferred to it in error, including as a result of a donor's error in identifying the nonprofit to which they wished to recommend the transfer of the funds, the nonprofit undertakes, at Jgive's demand and following examination of the circumstances of the case, to return to Asor Fund the amount transferred to it in error, in whole or in part, in accordance with Jgive's instructions and subject to the provisions of any law. Nothing in the foregoing shall require the return of funds as a result of a change in the donor's mind after the donation has been made.

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6. Donation and Fundraising Process for Tax-Recognized Donations from the USA, Canada and England
  1. Jgive allows you to direct potential donors from the USA and Canada to the Jgive portal in English, which enables the donation to be made through our partners - in the USA, through JGIVE - FRIENDS OF ASOR FUND USA, INC (the "Friends Organization") - which is recognized by the US tax authorities (IRS) as a 501(c)(3) organization enabling a tax credit for US residents under, and subject to, US tax laws. In Canada - through MIZRACHI CANADA - which is recognized by the Canadian tax authorities (CRA) as an organization enabling a tax credit for Canadian residents under, and subject to, Canadian tax laws. In England - by UK TOREMET, subject to the UK tax authorities and their directives (hereinafter jointly: the "Partner Organizations").
  2. Please note that the receipt of donations through our partners above is subject to all the local laws in the place where the donation is made and to the rules of the organizations above, and is therefore subject to cancellation and/or refund in accordance with the rules applicable in the country in which the donation is made. Jgive shall bear no responsibility for the non-receipt and/or non-transfer of such a donation, and you waive in advance any claim and/or demand in the matter.
  3. As part of the approval under Section 501(c)(3) of the United States Federal Internal Revenue Code, "Jgive Friends of Asor Fund USA" Inc. is an organization recognized as a public, not-for-profit organization for tax purposes operating under Section 501(c)(3), exempt from the payment of taxes, and donations to it are eligible for a tax deduction in the USA. This status confirms Jgive's commitment to the advancement of giving and charity and to fostering a culture of giving.
    Accordingly, the organization's purposes must be exclusively charitable under US law, as a CHARITABLE PURPOSE. Unfortunately, it is not possible to receive donations in US dollars and to issue for them a receipt granting a tax credit in the USA for purposes that do not meet the criteria of Section 501(c)(3) of the INTERNAL REVENUE CODE of the United States.
    These criteria include, among other things, the following prohibited activities, which are not considered permitted purposes for a credit or charitable purposes:

6.3.1 Direct support for military needs: the provision of funding, resources, weapons, ammunition or other equipment connected to combat, such as logistical or intelligence support, or for military needs.

6.3.2 Involvement in political activity: supporting or opposing candidates or political parties. In addition, significant lobbying activity connected to security policy or military operations (non-significant lobbying activity may be permitted and will be considered on its own merits).

6.3.3 Violence or incitement to violence: promoting or supporting violent activity, even if intended for self-defense or for defense.

  1. 6.3.4 Private and personal benefit: engaging in activities whose principal benefit is to private individuals rather than to the general public - the granting of excessive benefits to persons connected to the organization, such as founders, board members or significant donors of one organization or another.

6.4 Jgive has a duty to verify that donations are not intended for a purpose falling within these criteria, so that we are able to issue a tax credit under US law.
Campaigns or projects for needs that are not recognized under Section 501(c)(3) will be referred for review by Jgive's compliance team and may result in the blocking of the option of receiving dollar donations for the nonprofit on the platform. This applies even where the nonprofit is recognized in Israel under Section 46.

  1. The nonprofit hereby undertakes to sign any document and/or form and/or registration and/or direct debit authorization required by the Partner Organizations, for the purpose of transferring donations from abroad and granting them to the Eligible Nonprofits, subject to the applicable local laws.
  2. If a nonprofit does not cooperate with the Partner Organizations and does not sign the documents required in order to receive donations from them, it shall have no claim regarding the non-transfer of donations from abroad. It is important to emphasize that, due to engagements with various service providers that enable the processing of donations abroad, the costs change from time to time; to view the full, updated rate table click here.
  3. With regard to donations from abroad, most credit card companies allow a transaction to be disputed even after it has been carried out. The nonprofit must sign a form intended for the receipt of funds from abroad (the form may be requested by email at info@jgive.com). If the nonprofit does not sign the form, these funds shall be transferred after 6 months, upon demand. In any event, the nonprofit shall have no claim and/or demand to receive the donation funds at an earlier date.
  4. Please note that Asor Fund directs donations from abroad to the nonprofits eligible for them in Israel on the 20th of the calendar month following their receipt by Jgive. If the funds are delayed by the payment processors, banks and/or the organizations abroad, Jgive has no control over this and you shall have no claim in the matter.
  5. Jgive shall be entitled to delay the granting of donations to nonprofits if it is found that the nonprofit does not comply with the provisions of the law and/or that the nonprofit has an outstanding debt to Jgive (such as debts in respect of the Jgive+ plan, additional services or other fees applicable to the nonprofit under these Terms of Use and the Engagement Form) and/or that the nonprofit has not completed and returned all the documents required for signature (such as direct debit authorizations to prevent CHARGE BACK, etc.) and/or for any other reason that prevents the donor's recommendation from being implemented; in such a case, the donations that are permitted for release and have actually been received shall be granted to the nonprofit's account in Israel.
  6. The donation amount shall be transferred in shekels following conversion. The conversion rate is the representative rate provided by the bank on the day on which the conversion was carried out.
  7. If the donations are delayed for the reasons set out above and you do not comply with Jgive's instructions regarding everything required for their release within a reasonable time, you hereby permit us to act in accordance with the recommendation of Jgive's grants committee, headed by a retired judge, which constitutes a body supervising the distribution of donation funds transferred through the Jgive platform, and Jgive shall direct the donation, in accordance with the committee's discretion, to similar purposes while taking the donors' wishes into account.
  8. Under a direct debit authorization or other payment method, Jgive shall be entitled to charge the nonprofit only for amounts that have fallen due in accordance with these Terms of Use, with the Engagement Form, or for a charge arising from the cancellation or dispute of a transaction by a donor. Jgive shall make available to the nonprofit a reasonable breakdown of the charge. The nonprofit hereby waives any claim and/or demand of any kind whatsoever against Jgive and/or Asor Fund in respect of any charge to the nonprofit and credit to Jgive and/or Asor Fund, pursuant to a debt demand by Jgive and/or Asor Fund against the nonprofit and/or in the event of a transaction being disputed by a donor and/or under any law.
  9. If it becomes apparent that funds granted by the Friends Organization to a nonprofit were transferred to it in error, including as a result of a donor's error in identifying the nonprofit to which they wished to recommend the transfer of the funds, the nonprofit undertakes, at Jgive's demand and following examination of the circumstances of the case, to return to Asor Fund the amount transferred to it in error, in whole or in part, in accordance with Jgive's instructions and subject to the provisions of any law. Nothing in the foregoing shall require the return of funds as a result of a change in the donor's mind after the donation has been made.

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7. Donation Cancellations and Refunds
  1. Jgive reserves the right to stop, change or prevent any payment made in the context of granting grants and/or transferring donations directly through the Jgive platform, and/or to demand a full or partial refund of all grant and donation funds, if in its sole discretion this action is required because (1) the nonprofit has not fully complied with the terms and restrictions of the grant; (2) the nonprofit has an outstanding debt to Jgive; (3) it is necessary in order to protect the purpose and objectives of the grant or any other charitable activity of the organization; (4) it is necessary in order to comply with the requirements of any law or regulation applicable to it, to Jgive or to this grant, such as, but not limited to, where the nonprofit does not hold the Required Certificates, namely a valid certificate for the purposes of Section 46(a) of the Income Tax Ordinance and the absence of a Certificate of Proper Management and/or a certificate of submission of documents; (5) if Jgive does not receive signed copies of the grant letters and of the general terms of grant within 14 days after the date of issue of the grant letter, it is given the right to cancel the grant; (6) because of Jgive's internal risk management policy, as determined from time to time by Jgive and its advisers; (7) in the event of donations being transferred in error to a nonprofit that is not the beneficiary.
  2. The nonprofit understands, declares and agrees that donors may choose to "cancel" and/or dispute their donation made to the nonprofit by credit card, by cancelling the charge (this also applies to donations in foreign currencies). In such a case, if the donation is one granted by Asor Fund and not a donation transferred directly to the nonprofit through the nonprofit's payment terminal, the nonprofit undertakes to return to Jgive the donations disputed and cancelled by the donors, plus the costs of the cancellation/dispute of the transaction. In the above cases, after careful examination together with the nonprofits and Jgive's management, Jgive may be compelled to act in accordance with the existing law and to return the donations to the donors less the processing and operating costs, and the transfer of the funds to the nonprofits will not be possible.
8. Costs
  1. Jgive offers nonprofits various plans for using the platform, including a plan with no periodic usage fees (PAYG), the Jgive+ plan and custom plans. The details of the plans, the services, the quotas and the fees applicable under each plan appear on the Pricing Page, which forms an integral part of these Terms of Use. The Pricing Page is available at: https://www.jgive.com/solutions/charities/charities-pricing
  2. As part of joining, the nonprofit shall select the plan, the payment period and the payment method through the Engagement Form.
  3. These Terms of Use, the Pricing Page and the Engagement Form approved by the nonprofit together constitute the terms of engagement in respect of the selected plan.
  4. The costs involved in using the platform may include, depending on the plan and the services selected: plan fees; a platform fee; a payment processing fee; and costs in respect of additional services or usage beyond the quota included in the plan. Each component is a separate component, and payment of one component does not exempt the nonprofit from paying the other components applicable to it under the selected plan.
  5. Jgive may apply reasonable usage limits to services, quotas, API calls, mailing dispatches or other usage that creates an exceptional load on the system, in accordance with the selected plan and the Pricing Page.
  6. Periodic plan fees are paid for the availability of the services, the support, the access to the system and the quotas included in the plan, and not according to fundraising results or actual usage volume. Accordingly, the plan fees shall also apply during a period in which the nonprofit did not run campaigns, did not raise donations or did not in practice use the full services available to it, all in accordance with the plan selected by the nonprofit.
9. Joining the Jgive+ Plan and Commencement of Billing
  1. Joining the Jgive+ plan is subject to Jgive's approval and to the receipt of a valid payment method or confirmation of a bank transfer, as applicable. The plan benefits shall be made available to the nonprofit from the date on which the joining is approved.
  2. If the joining was approved after the first day of the month, the period from the date of approval until the first day of the following month shall be provided without any plan fee charge. The paid plan period and the first charge shall commence on the first day of the following month. If the joining was approved on the first day of the month, the paid plan period and the first charge shall commence on that same day
  3. Jgive+ plan with monthly payment
    1. Joining the monthly alternative of the Jgive+ plan involves a minimum commitment period comprising three full monthly charges, in the monthly amount set out in the Engagement Form.
    2. The nonprofit may give notice of cancellation at any time. The cancellation shall take effect at the end of the month for which the third monthly charge was paid, or at the end of the month in which the notice of cancellation was given, whichever is later. After the minimum commitment period, the plan shall continue on a monthly basis until cancelled.
    3. Cancellation after the start of a billing month shall not give rise to a pro rata refund in respect of that month, and the plan benefits shall remain available until the end of the month. Jgive may, at its discretion, approve an earlier termination of the commitment period. Any such one-off approval shall not bind Jgive in other cases.
    4. At the end of the monthly plan, the nonprofit shall be transferred to the PAYG plan then in effect, unless it has asked to close its account on the platform or has selected another plan.
  4. Jgive+ plan with annual payment
    1. The annual alternative of the Jgive+ plan is purchased by payment in advance for a period of 12 consecutive months, in the amount set out in the Engagement Form. The 12-month period shall be counted from the date of commencement of the paid plan period under Section 9.7 above.
    2. The annual payment is non-refundable, in whole or in part, in the event of cancellation at the nonprofit's initiative, the cessation of its activity or non-use of the services during the period. The plan benefits shall remain available until the end of the period paid for, unless the nonprofit has asked to stop using them earlier.
    3. The annual plan shall not renew for a further period without additional express approval from the nonprofit. At the end of the period, and in the absence of renewal, the nonprofit shall be transferred to the PAYG plan then in effect, unless it has selected another plan or has asked to close its account.
    4. If Jgive terminates the annual plan other than as a result of a breach by the nonprofit, it shall refund to the nonprofit the pro rata portion of the plan fees paid in respect of full months that have not yet commenced, less any debts of the nonprofit to Jgive, to the extent such exist.
10. Payment Methods and Additional Charges
  1. Payment under the monthly plan shall be made by credit card or direct debit authorization, in accordance with the nonprofit's choice and the payment methods approved by Jgive. Payment under the annual plan shall be made by bank transfer, unless another payment method has been presented and approved in the Engagement Form.
  2. By selecting periodic payment, the nonprofit authorizes Jgive to make the charges in accordance with the amount, frequency and terms approved in the Engagement Form, without the need for separate approval before each periodic charge. The cancellation, expiry or replacement of the payment method does not cancel a debt that has already arisen or the nonprofit's obligations, including future obligations, under the selected plan.
  3. Unless expressly stated otherwise on the Pricing Page or in the Engagement Form, the prices charged by Jgive are the final prices payable and no VAT shall be added to them. Payment processing fees or services of External Suppliers may be subject to VAT in accordance with the law and the terms of the relevant supplier.
  4. Exceeding a quota included in the plan shall not automatically be charged as an additional payment, unless the rate and the circumstances in which it applies were presented in advance on the Pricing Page or in the Engagement Form, or unless the nonprofit expressly ordered or approved the additional service.
  5. Jgive may collect the plan fees and the other payments applicable to the nonprofit through the selected payment method. Jgive shall be entitled to set off platform fees, payment processing fees and debts that have fallen due against donation funds held for the nonprofit. A breakdown of the charges and set-offs shall be made available to the nonprofit.
11. Updating Prices and Rates
  1. Jgive may update from time to time the prices, rates and quotas published on the Pricing Page. The publication of the update on the Pricing Page does not, in itself, constitute a change to the amount or rate applicable to an existing nonprofit.
  2. An increase in the plan fees, a change in the rate of the platform fee or the addition of a fixed periodic charge to be collected by Jgive shall be notified to the nonprofit in writing, to the email address on record in its account, at least 15 days before the change takes effect. Jgive may also give such notice through the personal area.
  3. Under a monthly plan, the change shall apply only to a charge falling due after 30 days have elapsed from the date on which the notice was sent, and not during the minimum commitment period, unless the change is to the nonprofit's benefit. A nonprofit that does not agree to the change may cancel the plan up to the date on which the change takes effect, subject to completion of the minimum commitment period, under the terms determined in advance.
  4. Under an annual plan, there shall be no change to the plan fees, to the platform fee rates or to the scope of the material services during the period paid for in advance. Notwithstanding the above, at the nonprofit's request and with Jgive's consent, it is possible to upgrade to another plan during the period. In such a case, the terms of the new plan shall apply from the date of transfer, and the balance of the plan fees paid in advance and not used shall be set off against the fees for the new plan and shall not be refunded to the nonprofit. In any other case, a change shall apply only if the nonprofit chooses to renew the plan for a further period, after the updated price and terms have been presented to it.
  5. Prior notice is required for a change to the rate or to the plan fees, and not for a change in the total amount resulting from a varying volume of usage under a rate that has already been approved, such as a fee derived from the volume of donations or the purchase of an additional service by the nonprofit.
  6. A change to a payment processing fee, to a tax or to another payment originating from an External Supplier or from a provision of law shall be notified to the nonprofit as soon as possible after Jgive becomes aware of it and before it is applied, to the extent this is within Jgive's control. A price reduction, or a change that is to the nonprofit's benefit, may apply immediately.
  7. The terms of an Enterprise plan, or of another plan tailored to a particular nonprofit, shall be set out in a separate proposal or agreement. In the event of a conflict, the separate agreement shall prevail with respect to the matters expressly regulated in it.

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12. Non-Payment and Sanctions - Non-Payment, Suspension of Service and Fundamental Breach
  1. If a charge is not honored or a payment is not received on time, Jgive shall be entitled to require the nonprofit to settle the payment and to update a valid payment method.
  2. A delay exceeding 14 business days from the date of the payment demand shall be considered a fundamental breach, and Jgive shall be entitled to suspend the services until the debt is settled.
  3. Suspension of the service does not derogate from the nonprofit's obligation to pay amounts accrued up to the date of suspension, or amounts included in a minimum commitment period or in an annual period paid for in advance.
  4. Jgive may terminate the engagement in the event of continued non-payment. After the date of termination of the engagement, no new plan fees shall accrue, other than amounts that the nonprofit undertook to pay prior to termination, debts that have fallen due, and damages or expenses that Jgive is entitled to collect under the law.
13. Confidentiality, Privacy and Intellectual Property
  1. The nonprofit undertakes not to approach Jgive's employees, suppliers or contractors for the purpose of recruiting them, for a period of 12 months after the end of the engagement.
  2. The nonprofit is responsible for obtaining all donor consents required for the retention of information, for mailing and for holding personal information in accordance with the law.
  3. The nonprofit declares and undertakes that it bears sole and full responsibility for any content, material, information or message uploaded, published or sent by it in the context of the service, and that all content complies with the requirements of any law, including the provisions of the Communications Law (Telecommunications and Broadcasting), 5742-1982, the Protection of Privacy Law, 5741-1981, and additional laws applicable to the sending of mailings and of advertising content or information to the public. The nonprofit shall indemnify and bear all liability, damage, expense or demand raised in connection with the aforesaid content and its lawfulness.
14. Limitation of Liability
  1. The services are provided "AS IS".
  2. Jgive shall bear no liability for indirect damages, loss of profits, loss of information, damage to reputation or any consequential damage to the nonprofit.
  3. Jgive is not responsible for system or communications malfunctions, force majeure, cyber attacks or events that are beyond its control.
  4. Jgive is not responsible for any loss of information in the system, including information deleted inadvertently, deliberately, as a result of a malfunction or as a result of force majeure. Data recovery services, to the extent they are possible, shall be priced separately and subject to technical capability only.
  5. Jgive may change, update, improve or remove any function, component, service or feature on the platform, without any undertaking as to backward compatibility, without any undertaking to preserve an existing function, and without any obligation to give prior notice. At the same time, a material change that detracts from the services included in a paid plan shall be notified to the nonprofit at least 30 days in advance; as far as possible, Jgive shall act to provide a reasonable alternative to a material function that has been removed.
15. Information
  1. Without derogating from the generality of the above, Jgive shall be entitled to rely in its activity on the outputs of the activity and on the volume of donations, including, without derogating from the generality of the above, to publish information regarding the various nonprofits, their activity and their engagement with Jgive by any means it chooses, including the publication of information on the Jgive website. Jgive may also use the information received by the Operator and/or the External Suppliers regarding the various donations for statistical purposes in all matters relating to the nonprofits involved in the project and the donation amounts. Jgive may use the donation data and the information accompanying it, as received by it or by the External Suppliers, for the purpose of producing reports and statistical and aggregate analyses, including for the purpose of improving the services, transparency towards donors and the promotion of a culture of giving. As far as possible, the data used by Jgive for these purposes shall be processed in aggregate form and shall not permit the direct identification of individual donors.
  2. It is hereby agreed that all information provided by the joining nonprofits to the Website operator and to Jgive, including the "logo" of the joining nonprofits as well as images and/or graphics for the website and/or the campaign of the joining nonprofit and the other details provided as part of the joining process and the use of the project, is fully owned by the joining nonprofit and does not infringe the copyright and/or intellectual property of any third party, and is permitted for use by the Website operator and Jgive, and the nonprofit shall have no claim and/or demand regarding such use. If it becomes apparent that images and/or a logo and/or other materials provided by the joining nonprofit to Jgive do in fact infringe the copyright and/or intellectual property of third parties, the nonprofit shall fully and immediately indemnify Jgive for all of its damages and expenses in this matter, and the images, the campaign and the website shall be removed immediately, and the nonprofit shall have no claim in the matter. The nonprofits hereby agree that the very completion of the registration process grants a license for the use of the nonprofits' details and the nonprofit's logo by the Website operator during the period of engagement and use of the Website by the nonprofits. For the avoidance of doubt, this license is granted free of charge and as part of the joining nonprofit's wish to join the project and the Website. The nonprofits hereby agree that all the information provided by them to the Website operator shall be published publicly and that it is in their sole ownership (including moral rights and copyright), and that the Website operator shall use this information, among other things, in order to promote the project and the Website.
  3. The nonprofits bear full responsibility for ensuring that the activities for which they raise funds do in fact entitle the donors to an income tax credit under Section 46, since donations on the Website are supposed to entitle donors to a receipt under Section 46. Accordingly, it is absolutely prohibited to raise funds on the Website for the provision of services, for fundraising events and/or for any other activity that does not entitle the donor to a tax exemption under Section 46. If the Website operator incurs costs and/or damages in respect of claims by donors on this matter, the nonprofits undertake to fully indemnify the Website operator.
  4. In addition, the joining nonprofits bear sole responsibility for ensuring that the nonprofits use the funds raised and donated in accordance with what is set out in the projects on the Website and in accordance with the information provided at the time of registration. The Website operator shall have no undertaking towards the users and the donors regarding the final use of their donated funds. Use of funds donated through the Website otherwise than in accordance with what is set out in the project on the Website shall be deemed a breach of these Regulations. The nonprofits undertake to indemnify the Website operator absolutely for any damage and/or claim (including legal expenses and fees) caused to it as a result of such use.  
  5. All of the nonprofit's business activities are and shall be lawful, do not breach any agreement and/or directive and/or order and/or any law, and are not contrary to public policy, and the fulfillment of its obligations under this agreement does not conflict with the provisions of any law. The product and/or service and/or asset and/or rights ("Product" or the "Products") offered by it is not counterfeit, does not constitute fraud and/or deception and/or infringe the rights of any third party (including that it does not constitute an infringement of intellectual property rights and/or trade secrets and/or copyright), and the nonprofit's terms of use (to the extent it is required to present them) include an express prohibition on any use of any of the nonprofit's Products that is unlawful and/or prohibited under any law and/or agreement.
  6. Information retention periods are limited to what is required by law.
16. Engagement
  1. It should be emphasized that Jgive shall be entitled, at any time and for any reason, and even without any reason at all, to cancel its consent to the cooperation and/or to the donation of funds through it, by giving written notice to the nonprofit of the termination of the engagement. The nonprofit undertakes to act immediately in order to help the Website operator terminate the engagement, to return any document and/or equipment required of it, and to sign any document required in order to terminate the engagement. In addition, it shall immediately cease publicizing its cooperation with the Website, and if it fails to do so after at least 30 days, it undertakes to compensate the Website operator with daily compensation of $100 for each day beyond the aforesaid 30 days on which it does not act in accordance with the aforesaid rules. The External Suppliers undertake to cancel the transfer of funds as aforesaid from the date of the notice of termination of the engagement with the nonprofit by the Website operator. The nonprofit shall have no claim and/or demand regarding the cessation of the aforesaid transfers or regarding the return of funds by way of credit to donors as a result of the termination of the engagement with Jgive.
  2. The joining nonprofits are under an absolute obligation to notify the Website operator in writing of the anticipated expiry of the certificate under Section 46, 90 days in advance. A nonprofit that does not update the Website operator as required shall be removed from the project immediately and shall be required to compensate the Website operator for the full amount of its damages caused as a result of such failure to notify. The nonprofits hereby agree that they have read this clause very carefully, understand its meaning and agree to its contents.
  3. Furthermore, the nonprofit must update Asor Fund immediately if its status has changed since the date of its registration on the Website, such that the nonprofit no longer meets the threshold conditions for registration of the nonprofit on the Website (namely, holding a Certificate of Proper Management and a certificate under Section 46 of the Income Tax Ordinance).
  4. If it is found that the nonprofit does not hold valid Required Certificates, Jgive may immediately block all of the nonprofit's activity on the platform, until the situation is regularized and the Required Certificates are presented to Jgive once again.
  5. The nonprofit may request to cease all of its activity on the Website and on Jgive by written notice signed or approved by its authorized signatories. Within 30 days of the date of receipt of the notice, the nonprofit shall be removed from the Website and its active campaigns shall be removed from display, subject to the completion of the required actions in respect of donations, receipts and existing debts. Such a request shall also be deemed a notice of cancellation of the plan in which the nonprofit participates, and the date of termination of the plan and its financial implications shall be determined in accordance with Section 9 above. The removal of the nonprofit or of the campaigns from the Website does not derogate from obligations created previously or from a minimum commitment period that has not yet ended. Jgive shall be entitled to retain information and documents, including but not limited to invoices and receipts issued through the Website and other documents relating to the nonprofit that are in its possession, in accordance with these Terms of Use and the provisions of the law.
17. Intellectual Property
  1. All copyright of the nonprofit in the website operated by the Operator – including in its design, and in any software, application, graphic file, texts, computer code and any other material included in it – belongs to the Operator alone. No part of the foregoing may be copied, distributed, publicly displayed, translated or delivered to a third party without obtaining the Operator's express prior written consent. The name of the "Jgive" project, the name of the Website and the Operator's trademarks (both registered and unregistered) are the exclusive property of Asor Fund.
  2. Notwithstanding the above, the intellectual property rights in content provided by the joining nonprofits or by anyone on their behalf for publication on the Website remain in their ownership. However, the joining nonprofits hereby undertake not to provide the Website operator with content that does not belong to them and in which the nonprofits do not hold the intellectual property rights. By providing any content for publication on the nonprofit's page, you confirm finally and absolutely that you hold the intellectual property rights in it and that you are authorized to permit its publication on the Website. By providing content for publication on the Website, you grant the nonprofit a free license, until the end of the period of engagement with the nonprofit, to reproduce, copy, distribute, market and use the information at its discretion, in any service it provides and in all of its publications. The nonprofits undertake to indemnify the Website operator absolutely for any damage and/or claim and/or cost (including legal expenses and fees) caused to it as a result of demands and/or claims by third parties on the aforesaid intellectual property matters.  
18. Privacy Policy

The user details, or additional details that you will be required to provide as a condition for using some of the Website's services and/or the services of the External Suppliers, as well as any other personal information relating to the joining nonprofit that is received by Jgive, are subject to the Website operator's privacy protection rules, in accordance with the Privacy Policy, as updated from time to time.

Accordingly, Jgive itself complies with the requirements of the Protection of Privacy Law and the regulations thereunder, including Amendment 13, and implements appropriate organizational and technological measures for the protection of personal information.Terms of Use and Privacy Policy govern the matters of confidentiality, information security and the use of information, and they apply to all the services provided to nonprofits through the system, with each nonprofit bearing full responsibility for the use it makes of information transferred to it and for any personal information collected or processed by it.

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19. Termination of Use and Indemnification
  1. Jgive may, at its discretion, terminate the activity of any user of its services if the user fails to comply with any of the terms of this agreement, including by blocking the user with the External Suppliers.
  2. If the joining nonprofit breaches these Terms of Use, Jgive shall be entitled, at its discretion, to disclose its name and the details known to it about the nonprofit in any legal proceeding, even if no judicial order requiring this is issued.
  3. In addition, the joining nonprofit shall indemnify Jgive, its employees, its managers, or anyone on its behalf in respect of any damage, loss, loss of profit, payment or expense caused to them, including attorneys' fees and legal expenses, as a result of a breach of these Terms of Use.
  4. Any dispute as to the parties' compliance with the understandings set out above in this document shall first be brought for discussion before the managements of the organizations. If no arrangement is reached, the parties shall be required to apply to the agreed courts in the matter.
  5. This agreement shall be governed exclusively by the laws of the State of Israel. The exclusive place of jurisdiction for any matter relating to this agreement and to the use of the Website is the competent courts in the Tel Aviv-Yafo district.
20. Declarations of the Joining Nonprofit

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By joining the Jgive platform, and as a condition for receiving funds through the platform and/or from Asor Fund, the joining organization declares the following:

  1. That it is a non-profit institution recognized for the purpose of receiving a tax refund under Section 46 of the Income Tax Ordinance in the State of Israel.
  2. That it holds a Certificate of Proper Management / a certificate of submission of documents from the Registrar of Nonprofits and/or, alternatively, a lawyer's certificate (in the case of a statutory corporation).
  3. That it holds all the licenses and certificates required by all the relevant regulatory authorities, and complies with the laws and regulations applicable to it, and that it intends to continue to conduct itself properly before the state authorities in accordance with the tax laws and to act in accordance with any additional law applicable to its activity.
  4. That it maintains proper books and financial records to demonstrate the appropriate use of donations.
  5. It undertakes that it will direct all donations received through the platform solely to the nonprofit's purposes, in accordance with the purposes registered as the nonprofit's purposes, and that no part of its income or assets shall be directed to the benefit or enjoyment of a manager and/or officer and/or donor of the nonprofit and/or a controlling party in the organization and/or a member of the organization otherwise than for the declared purposes of the nonprofit, and that any donation received through the platform shall be used only in accordance with the policy declared in the nonprofit's articles and for authorized activities as described in the nonprofit's registration forms.
  1. It confirms that the nonprofit's content transferred to Jgive as part of the registration process on the platform describes and accurately reflects the nonprofit's activity.
  2. The nonprofit undertakes that its managers, officers, board of trustees, advisers or employees do not appear on any local or international watch lists against terrorism, money laundering or bribery, or on other watch lists, including, among others but without limitation, OFAC, SDN, the European Union consolidated list and the OSFI consolidated list.
  3. The nonprofit undertakes, including all of its managers, officers, board of trustees, employees and authorized agents, not to publish on the platform content that encourages violence, incites hatred or promotes discrimination against groups in respect of which anti-discrimination laws exist.
  4. The nonprofit undertakes that it does not support any political action and/or campaign and/or organization, and does not sponsor such activity, and does not publish any material containing political propaganda in any manner whatsoever.
  5. The nonprofit undertakes that it will not engage in lobbying on behalf of a governmental body or a local authority, unless this is permitted under the relevant laws and only to the extent permitted.
  6. The nonprofit undertakes that if a donation is received by way of a grant that is restricted as to its designation, it will act in accordance with all the instructions or restrictions accompanying that grant. To the extent that the nonprofit is unable to act in accordance with these instructions, the nonprofit undertakes to return this donation to Jgive.
  7. That it will not allow any individual to receive a personal benefit from the donations.
  8. That it will not use donations from the Jgive platform in order to bribe any government or public official, or to obtain an unlawful advantage in political or legal proceedings, or to conduct business unlawfully.
  9. It undertakes that it will return any part of donations from the Jgive platform that is found to have been used for improper purposes or for purposes other than charitable purposes, subject to the provisions of any law (and in particular laws relating to Section 46 of the Income Tax Ordinance).
  10. The nonprofit, or one of its stakeholders, confirms that they have not been refused banking services for reasons connected to the prohibition of money laundering and terrorist financing.
  11. The nonprofit confirms and acknowledges that a donation received on the Jgive platform and transferred to the nonprofit by Asor Fund through the platform is an irrevocable donation, which is received by Asor Fund or by the friends organizations abroad in the form of a recommendation. Notwithstanding Asor Fund's efforts to direct the donation as requested, if it is not possible to do so under any law and/or for any other reason that prevents the donor's recommendation from being implemented, Asor Fund shall, at its discretion and on the recommendation of the grants committee, direct the donation to similar purposes.
  12. The nonprofit undertakes to provide, within 14 days of the date of Jgive's demand, a report detailing the use of Jgive donations, or any other financial information relating to the use of the donation funds received from Jgive (including, among other things, audited financial statements and clarifications regarding the donations received and the manner in which they were used, for the purposes of transparency and the like).
  13. If a donation transferred through the platform has been cancelled and/or disputed by a donor, Jgive shall give notice of this as soon as possible, together with supporting documentation. The nonprofit hereby undertakes to return any part of such a donation immediately, subject to the provisions of any law (and in particular laws relating to Section 46 of the Income Tax Ordinance). Alternatively, Jgive (in its sole discretion) may set off any amount that has been cancelled or disputed against any future donation, or against another donation already received that is held by Jgive. The nonprofit hereby confirms that it shall have no claims against Jgive in this regard.
  14. The nonprofit undertakes that it will not transfer and/or assign its rights and obligations under these Regulations to any other body or person without Jgive's approval.
  15. The nonprofit is aware that these declarations are not limited in time and that they apply to every monetary donation for as long as the nonprofit is registered on the platform, and agrees that if it becomes known to Jgive that these declarations are incorrect, Jgive may remove the nonprofit from the platform immediately and shall not permit the transfer of donations through it until the situation is rectified to Jgive's satisfaction in accordance with any law.
  16. Use of Jgive's services shall be in accordance with the law and shall be made in good faith and in a customary manner. They shall not be misused in any way, nor used in any manner contrary to the law or to public policy, nor in any unreasonable manner, nor for purposes other than those for which the service was intended, including the carrying out of unlawful or prohibited transfers of funds, or transfers intended to circumvent the restrictions relating to reporting in connection with the prohibition of money laundering and terrorist financing, or transfers to parties appearing on an international sanctions list, or impersonating any other person or legal entity. The nonprofit hereby declares that it is not in breach of any such law and that it will not make prohibited use of the Jgive platform as set out above. Without derogating from the company's rights, anyone who breaches such a prohibition shall indemnify the company for any damage caused to it as a result.
    Jgive shall bear no responsibility towards any user or third party in the case of transactions and services that are prohibited under these Terms of Use. For the avoidance of doubt, it is clarified that Jgive may refuse to permit any use of funds, including the withdrawal or transfer of funds in any manner, where those funds originate from such transactions and services, or where there is a suspicion in connection therewith. Jgive may also report any such suspicion and provide information to the relevant authorities, without notifying the user of this.
  17. The nonprofit undertakes not to carry out, and not to assist in carrying out, any act that is intended or liable to harm the platform, the services, Jgive or other users, including: distributing spam, advertisements or other marketing mail unlawfully; introducing or activating viruses, Trojan horses, malware and/or spyware; interfering with the operation of servers and/or the Website, etc. In addition, use of the platform is conditional, among other things, on all of the following conditions cumulatively:
    1. You are not located in a country subject to an embargo determined by a US government body as a "terror-supporting" state or territory.
    2. You do not appear on any list of a US government body relating to prohibited or restricted bodies and/or entities, and you have no connection whatsoever, including any business connection, with any such party and/or entity.
    3. You are not located in a country in which the use of the services and the application is not permitted under local law.
21. Changes to the Regulations and Terms of Use
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22. Jgive's Trademark

A user (donor/nonprofit/or any other user of the platform) undertakes not to use the brand name 'Jgive', in any of its possible variations, or any other trademark belonging to the organization, as keywords in sponsored advertising campaigns on search networks or other advertising networks, without express written approval from Jgive.
The word Jgive is a registered trademark in Israel, and use of it without permission constitutes a breach of the law and causes considerable damage to Asor Fund, the owner of the mark. In addition, such prohibited use may create 'Double Serving' and breach the policies of the advertising platforms, which may harm and bring to an end the advertising activity of both Jgive and the user.
Jgive reserves all rights under any law to take any step or action, including, without limitation, restricting or terminating the service on the platform, in such a case. In addition, the user agrees to indemnify Jgive immediately for any damage or loss caused as a result of such prohibited use.

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23. Severability

If any provision of this agreement is determined to be unlawful or unenforceable, the validity of the remaining provisions shall not be affected.

  1. From time to time we may change our Terms of Use and our policies (including, but not limited to, the list of External Suppliers, the methods of use and the costs associated with the project). You should therefore return here frequently and check whether there are any updates to the Regulations. In accordance with our Regulations, it is your responsibility to keep up to date with the policy rules published here and to act in accordance with them. Any deviation from this policy is permitted only with prior written approval from Jgive.
  2. By agreeing to the above terms of use on the Website, you confirm that the nonprofit's authorized signatories have reviewed the Regulations and their contents, have approved their content and have authorized the nonprofit to undertake the above.
  3. A change to the Terms of Use shall not apply retroactively and shall not derogate from terms guaranteed to the nonprofit for a period paid for in advance. A change to costs or rates shall apply in accordance with the provisions of Section 9 above.
  4. Completion of the Engagement Form and approval of the Terms of Use constitute the nonprofit's consent to the engagement. The person approving the form declares that they are authorized to act on behalf of the nonprofit and that all the approvals required within it have been obtained in accordance with the incorporation documents, the signing rights and the provisions of the law. This declaration shall not derogate from Jgive's right to demand documents or to carry out checks for the purpose of verifying the identity of the person giving approval and their authority.
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24. Jurisdiction, Mediation and Arbitration
  1. First, a single mediation procedure shall be held at the Israeli Center for Mediation and Arbitration adjacent to the Bar Association.
  2. If the mediation fails, an agreed arbitrator shall be appointed, or an arbitrator shall be appointed by the Center, under the Arbitration Law, 5728-1968.
  3. The arbitrator may deviate from the rules of evidence, but shall be required to rule in accordance with the substantive law.
  4. Residual jurisdiction shall be given to the competent courts in Jerusalem.
  5. The parties have the right to appeal before a determining arbitrator in accordance with the mechanism set out in the agreement.

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Last updated: October 2026